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Tenants Fees and Charges

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As of the 1st June 2019 the tenant fee ban came in effect, meaning we will not charge tenants any administration fees.

The only monies due would be the first months rent in advance and a 5 week security deposit.


–   Equivalent to one week’s rent per tenancy (annual rent amount divided by 52)

–   The property will be reserved on payment of the Holding Deposit

–   The Deadline for Agreement is 15 calendar days after the Holding Deposit is paid unless an “extension” date is agreed in writing by the tenant

The Holding Deposit will be refunded to the tenant within 7 days:-

(i)  from when the parties enter into the tenancy agreement unless the tenant has agreed in writing for the Holding Deposit to be put towards the  balance of monies payable

(ii)  if the landlord withdraws

(iii) if an agreement is not reached before the Deadline for Agreement or the agreed extended date and the tenant is not at fault, or

(iv) if the landlord or the agent breaches the fee ban or acts in a way that it would be unreasonable to expect the tenant to enter into a tenancy agreement (i.e. unfair terms, harassment etc)

The Agent can retain the Holding Deposit only if:

(i)  the tenant withdraws their application

(ii)  the tenant doesn’t take reasonable steps to enter into the tenancy

(iii) the tenant fails a Right to Rent check

(iv) the tenant provides false or misleading information which materially affects their suitability to rent the property


–   The amount which will be contractually payable to rent the property at regular specified intervals.


–   Equivalent to five weeks’ rent per tenancy if rent is less than £50,000 per year

–   Equivalent to six weeks’ rent per tenancy if rent is more than £50,000 per year

–   The Security Deposit can be used to cover damages or defaults on the part of the tenant during the tenancy

–   Interest is payable by the tenant on late rent at the rate of 3% above the Bank of England Base Rate in relation to each day after the due date for which the rent is unpaid but not to be levied until  the rent is more than 14 days in arrears


–   Gas, electricity, fuel, water or sewage, communication services, television licence, Green Deal charge (if any) and council tax


–   The cost of replacement including the cost of replacement of the locks (if applicable)

EARLY TERMINATION                                                              

–   If the tenant wishes to leave the contract early and there is no break clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with Streets Ahead’s published landlord letting fees); such costs to be no more than the maximum amount of rent outstanding on the tenancy


Business Names & Scheme Membership Details

Legal Name of Business:
Streets Ahead Residential Lettings Limited
219-221 Lower Addiscombe Road

Trading As:
Streets Ahead

Registered Office Address:
82 St. John Street

Company Registration Number:

Place of Registration:
England & Wales

We are Members of the following Client Money Protection Scheme Ref: C0002420
Propertymark (Formally NFoPP)
Arbon House
6 Tournament Court
Edgehill Drive
CV34 6LG

We are Members of the following Redress Scheme Membership Number: N02275-0
The Property Ombudsman
Milford House
43-45 Milford Street

We are Members of the Tenancy Deposit Scheme Membership Number: G04934
The Dispute Service Limited
PO Box 1255
Hemel Hemstead


Client Money Protection Certificate

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