In 2018, we launched our premier landlord service, and to date this service has been an unprecedented success and is designed for landlords with three properties or more, with one of our premier landlords owning over 150.
The service is two steps up from fully managed service and is tailored to each individual landlord’s specifications and requirements. Our premier landlords are allocated a specific property manager, who they can actually speak to 24 hours a day, also with their tenant having the same facility.
The premier landlord service is designed to take away all the stress and give landlords with multiple properties 100% peace of mind that their portfolio is receiving a tailored first class service.
Testimonials from an existing Premier Landlords…
” My husband and I own an office building in Purley which we have converted into 7 flats all of which are rented on assured shorthold tenancy agreements, which are Managed by Streets Ahead. We developed the building to a high standard and are keen that the flats are kept in good condition with respectful tenants.
We mainly deal with Natalie and Cherelle and are very happy with the service provided by them and Streets Ahead.
Natalie and her team in Purley find the tenants, reference them ensure they have the right to rent here. They organise the tenancy agreements to be drawn up and deposits collected and put in the necessary deposit account that meets legal requirements. It is then passed over to Cherelle and the Management Team in Addiscombe for the management of the block. They then organise check in and check out reports and Cherelle manages the properties and the tenants.
We have been very happy with the service they have provided. Even with the current lock down they have managed to organise new tenants for two of our flats one changed hands in June and the other will change hands shortly, and in the last two years we have not had any empty periods. The Accounts team and Cherelle ensure the rent is paid and passed onto ourselves and we have an arrangement whereby I receive a monthly statement for payments on each flat separately to assist with the accounting of the rent received. The quality of tenants to date has been excellent and the service works very well for us.
If the tenants have a problem they report it to Streets Ahead who then contact us so that we can arrange to send in our tradesman, but if it suited us better Streets Ahead would send their own contractors and deduct the cost from the rent received. Their management charges are deducted from the monthly invoices.
We find the service works extremely well for ourselves. We are busy people and it is good to not have to have direct involvement with the tenants particularly where there is an issue, when it can be resolved quickly and professionally by the Streets Ahead team.” C Kirkpatrick, July 2020
“We signed up to the service in September 2019, which has allowed us 6 months to understand, review and appreciate the work done by yourself.
As a multiple landlord, with over 25 properties, I am well versed in this market, and have dealt with many agencies over the years. Streets Ahead has particularly shone through with this exemplar service, offering a hassle free, fully managed property service at reasonable rates.
Cherelle managed to convince me to hand over one block of flats to the agency to manage on this premiere scheme, which in itself was hard enough for me based on poor past experiences. I was quietly impressed with her professionalism, ‘can do’ attitude and eagerness to help. The service allowed her to help not only help the landlord, but equally the tenant also, which in turn keeps the mutual relationship strong and the tenant renting for longer.
The addition of the rent warranty insurance, emergency mobile line as well as the quarterly inspections made the scheme stand out from others. This was packaged together with a small premium on top of my usual letting fees, and taken in installments. This package ensured the premiere scheme worked for me, whilst equally being beneficial to Streets Ahead.
To Other Landlords:
I would recommend the agency, and its premiere service, to all multiple landlords who operate in the Croydon borough and neighbouring areas. Cherelle will look after your property, ensure its well maintained throughout the tenancy as well as take the stress out of renting.
To Streets Ahead:
I would support the service and look forward to seeing your expansion of this team. I think the balance between customer service, value for money and stress-free management is key to any landlord. This service currently manages to reach a harmonious equilibrium on each of these factors, which is rare in todays property market.
Keep up the good work and thank you for your on going support.” Mr D Amin, April 2020